Return Policy

How to Return Clear Poreformance Products

If you purchased products from ClearPoreformance directly, we offer a 45-day money back guarantee (from ship date) on all products (except discontinued items), no questions asked. This means if for any reason you are not completely satisfied, you can return the products back to Clear Poreformance for a full refund of the purchase price, even if the bottles are empty (less shipping and handling).

We recommend that you send your return via UPS or insured Parcel Post, for your protection, to insure prompt delivery. Shipping fees are not refundable.

To return your products please send the unused portion or empty containers to:

Clear Poreformance - Returns
3463 State Street, No. 179
Santa Barbara, CA 93105

Be sure to enclose a copy of your packing slip and the reason for your return. The estimated refund time is 10-15 business days from the receipt date.

To insure that your returns remains eligible for a refund, please have the package return postmarked before the ClearPoreformance 45 Day Money Back Guarantee expires. We recommend that you request a Delivery Confirmation from the US Post Office upon returning the products. With this option, the Post Office will give you a receipt that shows the date you returned the products to us, as well as confirmation once the package is delivered. Keep the receipt until the refund appears on your credit card statement. These receipts are your proof of return and act as your 'insurance policy' in that it guarantees you will receive a refund, even if the products are lost in the mail.